Privacy Policy
Last updated: July 2024
1. Introduction
Welcome to Rebel Alchemy’s privacy policy. We have reviewed our privacy notice to ensure it meets the General Data Protection Regulation (GDPR). Confidentiality is of paramount importance and is maintained to the highest standard. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we look after your personal data and tell you about your privacy rights and how the law protects you.
2. Important Information and Who We Are
Rebel Alchemy is the controller and responsible for your personal data. If you have any questions about this privacy policy, please contact us at: admin@rebelalchemy.net
3. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
– IDENTITY DATA – first name, last name, title
– CONTACT DATA – email address, telephone numbers, address
– HEALTH DATA – information related to your health and therapy sessions
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
– For booking purposes (inclusive of third-party booking platforms)
-To notify you of changes to our services
-To send communications which you have requested and that may be of interest to you.
– To provide therapy services to you
– To manage our relationship with you
– To comply with any legal or regulatory obligation (i.e. by law authorities must be notified in the event of a safeguarding issue where a client is a danger to themselves or to others.)
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
6. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Health records must be retained for a period of 6 years by law.
No disclosure may be made to any third party, without the Client’s consent unless it is required by due process of the law, whether that be by Statute, Statutory Instrument, or order of any court of competent jurisdiction
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
8. Website
We may also collect information about your IP address, geographical location, browser type, source of referral as well as which pages you looked at and for how long. It also includes contact information that you give us when you register with us so that we can send you email updates and newsletters.
Our site also uses ‘cookies’. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Details about disabling these cookies can normally be found in the Help facility provided with your browser. Please refer to our Cookie Policy for more details.
By submitting your information, you consent to the use of that information as set out in this policy.
9. Changes to This Privacy Policy
We keep our privacy policy under regular review. This version was last updated on 4 July 2024.
10, How to Contact Us
To exercise all relevant rights, queries or complaints, please contact us at: admin@rebelalchemy.net